Key features of the BOSS platform include:
• Customer self-care portals (web and mobile)
• Service activation and provisioning (e.g., fiber-to-the-home)
• Real-time and postpaid billing engine
• Customer support dashboard and ticketing system
• Analytics and reporting modules
• API integration with payment gateways and third-party systems
The software is developed in-house by Nexia and offered through a SaaS (Software
as-a-Service) model. Our technology stack includes modern frameworks such as React,
Node.js, and containerized microservices to ensure scalability and security.